Practice Manager

Black Country & West Birmingham Practice Manager Forum

Date: Tuesday 7th Decebmer  2021

Time: 13:00-15:00

 PLEASE BOOK HERE

We still have some places available for the Practice Manager Lunch on the 7th December, 1-3pm at Walsall Football Club, Bescot Cresent, Walsall, WS1 4SA.

The lunch will  include updates on:

• Zero Tolerance Policy
  To provide clear guidance for the management of patients who act in an abusive or violent way.
• To provide resources for the implementation of a Zero Tolerance policy
• NHS Pensions Update
  What is the Black Country Staff Mental Health & Wellbeing Hub

Please see the agenda attached and flyer for more information.

To book please click on the Eventbrite link below

https://www.eventbrite.co.uk/e/196540516977 

For any queries please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Practice Managers Association Workshops 2022

These workshops will be held on MS Teams, if you are interested in attending any of the sessions, please send the following details listed below to This email address is being protected from spambots. You need JavaScript enabled to view it. in order to register for this session:

1. Full name
2. Email
3. Practice name
4. M Code
5. CCG / PCN

Please state the name of the course and date when you email your request, you will then receive  the MS Teams calendar invite straight away and the a couple of days before each web workshop date, PMA will send the materials to all registered delegates.

2022 Workshops 

Exceptional Customer Services Training

19th January 2022 (Session 1 & 2)

Session 1: 10am – 12pm

Session 2: 2pm – 4pm

26th January 2022 (Session 3 / Reflection)

11am – 12.30pm

For more information please click HERE 

Correspondence Management and Clinical Coding

 9th Feb 2022 (Session 1 & 2)

Session 1: 10am – 12pm

Session 2: 2pm – 4pm

16th Feb 2022 (Session 3 / Reflection)

11am – 12.30pm

For more information please click HERE

Business Risk & Governance

8th March 2022 (Session 1 & 2)

Session 1: 10am – 12pm

Session 2: 2pm – 4pm

15th March 2022 (Session 3 / Reflection)

11am – 12.30pm

For more information please click HERE

E-Learning

If you are interested in any of the below E- Learning sessions and the Pitman medical terminology please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the candidates name, practice name and M-code to register for the course.

Excellence in Supporting Healthcare – L2- E-Learning. Please click HERE for more information 

PMA Excellence in Primary Care Finance Certificate- E-Learning. Please click HERE for more information 

Pitman – Medical Terminology- E-Learning. Please click HERE for more information 

Apprenticeships 

If you are interested in any of the below  Apprenticeships please contact your local College stating your name, practice name and M-code to enrol for the course. The college will inform us of your details for funding.